Skip to main content
University of Cambridge
Telecoms Office
Search
Home Our Services Using Your Phone Help & Support University Directory Service Request Forms Index of Services
Home Our Services Using Your Phone Help & Support University Directory Service Request Forms Index of Services
Search

Our Services

Our Services overview
    Teams Phone Desk Phones Mobile Phones Other Services

Using Your Phone

Using Your Phone overview
    Using Your Desk Phone Using Your Mobile

Help & Support

Help & Support overview
    Contacts Fault Reporting - How/Where Nuisance Calls - What to do User Forum VoIP Upgrade Projects Information for Telecoms Liaison Officers Information for Computer Officers

Menu

Home University Directory Service Request Forms Index of Services

Our Services

Our Services overview Teams Phone Mobile Phones

Desk Phones

Desk Phones overview Levels of Access Hunt Groups Pickup Groups Voicemail Headsets Hire Phones Presentation Number Extension Mobility Single Number Reach Order Handsets/Extensions (TLOs) Third Party SIP devices Soft Clients Cordless (DECT) Phones Using a Phone Outside the University Porting Landline Numbers

Other Services

Other Services overview Cambridge Notification System Single Number Reach Making & Receiving Video Calls Pager Service BT Lines & OneBill 2N Intercoms

Using Your Phone

Using Your Phone overview

Using Your Desk Phone

Using Your Desk Phone overview Voicemail My.Phone Conference Call (Joining Calls) Access & Short Codes FAQ

Using Your Mobile

Using Your Mobile overview Setting up E-Mail Connecting to Eduroam Managing Your Voicemail & Diverts Manufacturer Support FAQ

Help & Support

Help & Support overview Contacts Fault Reporting - How/Where Nuisance Calls - What to do User Forum VoIP Upgrade Projects Information for Computer Officers

Information for Telecoms Liaison Officers

Information for Telecoms Liaison Officers overview Information for TLOs
    1. Home
    2. Using Your Phone Overview
    3. Mobile Overview
    4. FAQ

    Using Your Phone

    • Using Your Phone overview
    • Using Your Desk Phone
    • Using Your Mobile
      • Setting up E-Mail
      • Connecting to Eduroam
      • Managing Your Voicemail & Diverts
      • Manufacturer Support
      • FAQ

    FAQ

    How do I switch off my mobile voicemail?

    How do I set up my email account on my phone?

    How do I connect my phone to Eduroam WiFi?

    Can't find your question?

    Email the Telecoms Helpdesk to ask - we might even add it to the FAQ!

    Quick Links

    Microsoft Teams Phone

    Hybrid Meeting Rooms

    Zoom Licences

    Admin.Phone

    My.Phone

    Call Logger

    University Lookup Directory

    TLO Training

    Phoning the Emergency Services

    University First Aiders

    Telecoms Office

    Contact Information

    Roger Needham Building 7 JJ Thomson Avenue Cambridge CB3 0RB
    Email:phones@uis.cam.ac.uk
    Phone:01223 337070

    University of Cambridge

    University of Cambridge Logo © 2026 University of Cambridge
    Privacy policy Accessibility Freedom of information Modern slavery Terms and conditions