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Telecoms Office

University Information Services

The call pickup feature lets you answer a call at your phone for another extension within your pickup group. Use this feature when you wish to handle a call for a group member who is absent or otherwise unable to answer their line.

To pickup a call within a group from your handset, see Making and receiving calls for your:


You can only use this feature if you and the called party have been assigned to the same pickup group by the Telecomms Office, please contact the  to arrange this.