Faults and problems
The Telecomms Office have setup various contracts and services for staff of the University. However, the Telecommms Office are not always the first point of contact for faults with all of these systems. Below are a list of phone networks/services and the initial contacts for fault reporting.
Cisco Phone System
Contact the Telecomms Helpdesk
37070
Openphone/Freephone
Contact the Telecomms Helpdesk
37070
Vodafone Mobex Mobiles
Contact your your Institution's Telephone Liaison Officer (TLO)
NTL CU1, CU2 and Exchange lines
Contact NTL business faults
0800 052 0800, Option 2
BT Exchange lines
Contact BT business faults
0800 121 7667
University Pager System
Contact the Telecomms Helpdesk
37070